Refund and Return Policy

Effective Date: June 2026

1. Overview

Thank you for shopping at Printese. If you are not entirely satisfied with your purchase, we are here to help.

2. Returns

• Timeframe: You have 7 days from the date of purchase to return an item.
• Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Refunds

• Once we receive and inspect your item, we will notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your VIA direct EFT.
• You will receive the credit within a certain amount of days, depending on your card issuer or bank policies (typically 5-10 business days).

4. Shipping

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-Returnable / Final Sale Items

Certain types of goods cannot be returned, including but not limited to:

• [e.g., Digital products
• [e.g., Items marked as “Final Sale” or “Clearance”]

6. How to Start a Return

To initiate a return, please contact our support team at halloprintese@gmail.com with your order number and the reason for the return.

7. Contact Us

If you have any questions on how to return your item to us, contact us at:

• Email: halloprintese@gmail.com
• Phone: 083 391 7774 – 065 568 3792